| What is
an iLok? |
 |
The iLok smart
key enables you to carry all of your authorizations with you wherever you
go using a single key. It's portable. Your iLok enables you to easily move
authorizations from one computer to another. Use your software at home,
at the office, at a studio, or at a friend's house. Authorizations are
stored in the safe, secure iLok -- not on a computer or hard drive. iLok
is immune to problems caused by machine upgrades, disk maintenance, hardware
failures, and software updates.
Do I need
an iLok before purchasing URS plug-ins?
No. You can purchase URS plug-ins
without owning an iLok but you will not be able to use the plug-ins
until you own an iLok.
Where can
I purchase an iLok?
If you purchased a Pro Tools HD
or HD Accel system, an iLok is included with your system.
If you have a Native system (Pro
Tools Mix, Digi002, Digi001, MBox, Logic Audio, DP, Cubase, Nuendo, etc.)
you will need to purchase an iLok.
URS does not sell the ilok. It can
be purchased from Digidesign's
Web store or most dealers for $40.00 plus shipping.
How does
URS transfer license assets to iLok.com?
We deliver your license assets electronically
to iLok.com when you
register your product or when you request a demo license .
1. Login to our site. If you are
not registered to login, please register here.
2. On the Welcome page select either
"Register Products" or "Request Demo Licenses".
Quick Overveiw
After you have purchased your iLok
you plug it into your computer's USB port.
Next, login into your iLok.com account and register your iLok online.
Then transfer your URS license asset(s)
to your iLok.
How do I
register my new iLok at iLok.com?
1. Create an iLok.com User ID at www.iLok.com
2. Log in to your iLok.com account.
3. If you need a newer version of
the iLok Client software, you will be prompted.
4. Insert your new iLok into your
computers USB port
5. Select "Manage" from the sub
menu and select "View iLoks".
6. Next click on "Synchronize".
7. You iLok will now be registered
to your iLok account. You can rename it if you wish.
Can I use
iLok.com on my Intel Macintosh?
Although the iLok.com Client Helper
does not yet support Intel Macintosh, you can still use iLok.com in a web
browser that is built as a Universal
binary (e.g. Safari).
To do so, you must force the browser
to run under Rosetta by following these steps:
1. Click the application's icon
in the Finder, such as Safari's icon.
2. From the Finder File menu, choose
Get Info (or press Command-I).
3. Select the checkbox named "Open
using Rosetta."
4.Close the Get Info window.
For more information concerning this
issue, please see the following Apple Knowledge Base article:
http://docs.info.apple.com/article.html?artnum=303120
How do I
transfer my URS License asset(s) from www.ilok.com to my iLok?
Make sure you iLok is registered.
If not follow the steps in section above.
1. Log in to your iLok.com account.
2. Click on the tab that is entitled
"Manage" and from the sub menu select "Download Licenses"
3. You will see a list of Pending
Licenses on that page. Your URS License assets should be listed here.
4. If your URS License assets are
not listed, login to our web site
and from the Welcome page select "Request Demo Licenses" or "Register Products".
5. Select the pending URS asset(s)
you want to transfer by clicking the box on the left of each available
License asset..
6. If the check mark boxes are not
visible, click on the "Synchronize" button at the bottom of that page.
7. At the bottom of the page select
your iLok from the list .
8. To initiate the transfer click
on the button labeled "Download Assets". Please do not remove your
iLok until the transfer is complete.
9. When the transfer is complete,
you will get the message "Download Assets Completed". Click "OK". Your
iLok is now authorized.
I have forgotten
my iLok.com user ID and your registration page will not let me complete
registration. Can you help?
When you register, we check to see
that you have a valid iLok.com User ID. If it is invalid, you cannot complete
registration.
If you have forgotten your iLok.com
User ID, you can request it from iLok.com here:
It will be emailed to you.
How can
pre USB Macs use the iLok USB dongle?
Computers that are pre USB can use
the new iLok copy protection by installing a PCI card that has USB ports
- such cards typically run about $20-$40 (USD). For more information, visit
the iLok web site at www.iLok.com. |
